Our servicesProcurementCustomer Portal ProcervaProcerva Benefits
Your Procerva Benefits
_Your advantages at a glance:
Entire service portfolio from one place at the personal best price.
Procerva ensures you exclusive access to individual services of the PC-WARE Group and offers you purchasing, reporting and asset management functionalities via one interface as a highly available online portal.
Procerva facilitates access to the complete spectrum of all software and hardware products as well as all solutions and support services. Naturally, we map your individual contracts and agreements.
Customers are able to administrate their HelpDesk contracts within Procerva: it’s then a mere child’s play following up open calls and placing new support requests.
Simplification using standardised shopping baskets.
Establishing standards helps you to streamline your procurement processes and reduces operating costs: current shopping baskets and saved baskets can be viewed and edited at any time. You can find the right equipment for recurring requests, such as equipping a workstation, quickly and easily. Afterwards, you can decide whether you would like to order the selected items in the basket, create an offer, or just review the current conditions and availabilities – around the clock, fast and flexible.
Transparency thanks to immediate comparison options.
Independence is our strength. Therefore, you will find information on the selected product and the option of immediate comparison with other products. This is supplemented by details on availability and price with a detailed description. And not only that: see at a glance the according accessories. Enjoy the comfort of an intelligent search. Synonyms are automatically identified and thanks to the high fault tolerance, you easily and speedily find the right products, without annoying manual corrections. Additionally, profit from the possibility of search optimisation using special parameters.
Independence due to 24/7 web-based access.
You just need Internet access to benefit from Procerva. You access all IT-relevant corporate information online in a system-independent workflow. Naturally, you benefit from a personal account where you can administer your passwords, data and settings. The Procerva administrator in your organisation can also define various access rights for your portal users.
Low administrative costs thanks to intuitive operation.
The simple and intuitive operation allows you to reduce administrative costs drastically. Cost reductions are the positive result of time savings and a process design that conserves resources. Additionally, automated and flexible processes increase your productivity markedly. Due to its user friendliness, Procerva will make your procurement workflows faster and more cost-effective.
Individual security thanks to illustrating your own procurement workflows.
Benefit from central purchasing with PC-WARE: Standardise workstation equipment in your branches and firms regardless of country and currency. Quotes as well as open and outstanding orders can be processed here. You get more cost security and transparency with reduced organisational expenditure. Moreover, approval workflows for orders are possible in up to 4 stages.
Efficiency thanks to contract and licence management.
The contracts and licences you have concluded with PC-WARE are listed in contract administration. Procerva allows you to overview your company’s entire ordering activities as a personalised decision-making platform. Boost your efficiency by managing even complex contractual conditions and various licence agreements. Enjoy Procerva as your one-stop procurement solution.
Tailored Reporting.
With extensive reporting functions on your company’s IT ordering history, you can make informed decisions about the potential of your existing contracts. Check all commercial facts independent of supplier and period. Additionally, create detailed reports using individual queries on distribution, number and origin of your IT assets. There are also reports for optimal analysis of costings, organisational units and other corporate departments and figures at your disposal. In addition to an array of standard reports, you can also create special reports tailored to your needs.
The standard reports include:
- Orders by manufacturer, top 10
- Invoices and open invoices
- Summary
- Manufacturer or product turnover; time and location-related
- Number of licences per manufacturer
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