PC-WARE maintains strong relationship with many reputable hardware vendors, e.g. IBM, Hewlett Packard, EMC, Fujitsu, Sun Microsystems and Cisco.

Based on specific Service Level Agreements, we provide hardware support for any hardware device (PCs, servers, etc.) and your complete IT environment.

Especially for printers, storage hardware and active network technology we provide comprehensive solutions up to driver support and thus secure the availability of your IT equipment.

Hardware Support & Service Management

To provide comprehensive hardware support services, we use established Service Management Technologies based on:

• HelpDesk services
• Spare part handling
• RMA (Return Material Authorization)

In addition to the common hardware support services we offer assembly services and repair services. As a Full IT Service Provider, we complete guarantee repairs and the migration of your IT systems.