
Services & Solutions
Service & Support Centre
MultiVendor Helpdesk
MultiVendor HelpdeskHigh Quality Support Services
The demand for high quality support services is continuously increasing. After all, customers feel exposed to the challenge of permanently faster running cycles of innovation on the part of the vendors and the following information demand of the IT departments. Additionally, the current IT costs are rising due to support contracts with different vendors and service providers.
One Partner, One Solution
The standardisation of these processes with the help of a qualified contact person is required: a keen partner who combines the knowledge about different products of various vendors and who will cope flexibly with current problems, if necessary.

Support Services for Leading Vendors
Customers benefit from excellent quality and certified professional competence of our help desk for the following leading vendors:
- Adobe
- Acronis
- Autodesk
- CA
- Citrix
- IBM Lotus Notes
- McAfee
- Microsoft
- Novell
- PGP
- Symantec
- Trendmicro
- Utimaco
- VMware
PC-WARE Helpdesk - A Unique Conception
With the aid of our bilingual 24/7 MultiVendor Helpdesk for 15 leading software vendors we offer our customers the best possible support for a failure-free IT operation. Customers with single server solutions, but also groups with Europe-wide locations benefit from an excellent multilingual and individual service. Your helpdesk benefits...


