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MultiVendor Helpdesk

High Quality Support Services

The demand for high quality support services is continuously increasing. After all, customers feel exposed to the challenge of permanently faster running cycles of innovation on the part of the vendors and the following information demand of the IT departments. Additionally, the current IT costs are rising due to support contracts with different vendors and service providers.

One Partner, One Solution

The standardisation of these processes with the help of a qualified contact person is required: a keen partner who combines the knowledge about different products of various vendors and who will cope flexibly with current problems, if necessary.

 

PC-WARE MultiVendor Helpdesk

 

Support Services for Leading Vendors

Customers benefit from excellent quality and certified professional competence of our help desk for the following leading vendors:

  • Adobe
  • Acronis
  • Autodesk
  • CA
  • Citrix
  • IBM Lotus Notes
  • McAfee
  • Microsoft
  • Novell
  • PGP

PC-WARE Helpdesk - A Unique Conception

With the aid of our bilingual 24/7 MultiVendor Helpdesk for 15 leading software vendors we offer our customers the best possible support for a failure-free IT operation. Customers with single server solutions, but also groups with Europe-wide locations benefit from an excellent multilingual and individual service. Your helpdesk benefits...

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MultiVendor Helpdesk



PC-Ware Information Technologies AG
Blochstraße 1
04329 Leipzig
Germany

helpdesk@pc-ware.com
phone: +49 (180) 5 25 68 00
fax:

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