Services & SolutionsUnified Communications
UC Solutions by PC-WARE
PC-WARE assist you in facilitating and speeding up your entire communication system – company-wide and with other companies. In addition to efficiency and creativity, this is based on our comprehensive expertise in installing client/server infrastructures and complex messaging environments.
Competent and comprehensive integration expertise
We are a Microsoft Gold Certified Partner and have many other certified partnerships so leading IT vendors trust in our competencies. Therefore, we can advise you in a competent, as well as neutral way and develop the communication strategy according to your requirements.
Startup workshop
During a startup workshop we will explain how using your UC solution can support your company, which preconditions you will require and which budgets have to be planned.
Conception / Planning
According to your requirements we will compile all necessary hard- and software, as well as implementation services in a specification and discuss possible alternatives with you.
Testing phase
During the testing phase we will check the agreed targets together with you, and make final modifications concerning the implementation.
Implementation / Documentation
Implementation includes integrating the prototype into the productive system. The system will go live when our UC experts embed the server and rollout the clients for your personnel.
HelpDesk and Support
We can offer you a suitable support contract, according to your requirements. The templates vary from a single call to PC-WARE MultiVendor Support for 24 hours 7 days a week. We offer several languages, if desired – but from one source at all times.
Trainings
Furthermore we would really like to train your users and administrators - whether as in-house training, online training, public seminar or self-study. Our open courses include certified trainings and seminars for all established vendors. Profit from our over 18 years of expert knowledge, our excellent service and favourable conditions.
Managed Services
As a matter of course, we can also offer you intensive project monitoring by means of our Managed Services. Quality and scope of our services are based on defined service level agreements.
PC-WARE as your partner
Long-standing know-how and strong partnerships
As one of the biggest independent ICT solution providers PC-WARE offers you many years of expert knowledge in installation of client/server infrastructures and complex messaging environments. When realising cross platform migration settings, you will profit from profound know-how concerning Groupware and Unified Communications.
We maintain long-lasting and established relationships with leading soft- and hardware vendors as well as telecommunication suppliers. Numerous commendations and certifications are proof of our extensive know-how. The combination of our all-round expertise results in optimal services and maximal performance at every stage of integration.
