PC-Ware Information Technologies AG

Support & Services

We make sure you get the necessary support to keep all your IT systems – software and hardware – operating smoothly, hitch-free and efficiently.

Our Multi-Vendor Helpdesk offers the fastest possible and guaranteed response times and is available to you and your staff at all times. This means you call one central, multilingual helpdesk instead of lots of different vendor hotlines. We provide your IT administration with meaningful statistical support evaluations to ensure the ongoing optimisation of your IT processes.

Remote maintenance of your IT infrastructure by PC WARE's Remote Service saves you financial and staff costs. In the event of outages or errors, rapid assistance from our experts ensures the high availability of your IT systems.

Consulting & Implementation

Offering individual consulting and analysis services, our specialists will find the best-suitable solution for your enterprise and your business. read more...

Procurement

We are your IT procurement partner: offering favourable purchasing conditions, long-term know-how in assembling optimal product architectures. read more...

Software Asset Management

Software Asset Management
The PC-WARE Software Asset Management services enable you to optimise your software use dynamically. read more...

Information about Procerva

Your procurement and
information platform for

  • soft- and hardware products
  • IT services
  • contracts and licences

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